Conversational Chatbot & Live Chat Solution meets Freshdesk CRM

Ace your customer engagement with AmplifyReach and Freshdesk integration


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Connect AmplifyReach Conversational Chatbot with your CRM

Chatbot instantly answers FAQ / Knowledge Base hosted on Freshdesk CRM

  • Reuse your existing FAQ / Knowledge Base

  • Chatbot provides answers accurate and reliable

  • Chatbot has the ability to distinguish between FAQ and active task enabling Chatbot to answer FAQ questions in between a custom conversation

Capture In-bound leads into your Freshdesk CRM

  • Meeting Chatbot qualifies and schedules meeting between customers and sales executive which are convenient to both instantly at scale

  • Lead records are created in Freshdesk CRM

  • Chat Transcript are added to the leads records



Integrate Freshdesk, capture and track details of every conversation

  • Build custom conversations for Support, Sales & Marketing

  • Capture all conversation as Freshdesk CRM tickets

  • Depending on conversation objective enabled multiple integrations with Freshdesk CRM to capture contacts and more.

Conversational Marketing and Sales Automation Platform for Inbound Customer Engagement.



A unified solution with chat software for human and chatbot



Conversational Chatbot becomes the first line of engagement for Customer Support, FAQs, Setting Qualified Meeting, Lead capture, Sales & Marketing



Engage your customers on the channels they love like Website, Mobile Website, Facebook Messenger, Android Application, iOS Application and Facebook Workplace

Conversational Chatbot & Live Chat Solution meets Freshdesk CRM

Ace your customer engagement with AmplifyReach and Freshdesk integration


REQUEST A DEMO