AmplifyReach Catalyst platform uses sophisticated Artificial Intelligence technique providing human like interactions. Use intuitive Conversation builder to build & test your conversations. This requires no special skills and do not need coding knowledge. Engage with your customer on various communication channels which they use daily.
Single window to support multiple conversations for your customers.
Consistent quality of service, with no mood swings and errors. Deliver higher customer satisfaction and happiness.
Proactive and Quality engagement, no need to put your customers on hold or wait. Generate higher throughput with existing resources.
Personalization for your customers through AI platform with advanced targeting and match-making for your products and services.
Power to build conversations with no coding knowledge.
Deploy to all channels: Mobile, Web, Social Media (e.g. Facebook messenger).
Converse with the true power of NLP and advance intent identification.
Advance features include intent switching which allows user to switch between conversations seamlessly.
Readily available Chat bot metrics. Support for custom reports through tools like Power BI or Tableau.
You own your data. Historical chat data is always available.
All communication and transaction utilizes industry standard security infrastructure and technologies.
With your sales and support team + Chatbot, you can deliver augmented intelligence system to provide best in class customer experience.
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