Agent terminal helps you with
The agent terminal can be launched through AmplifyReach Catalyst Platform, follow the below steps
Tip: Single instance of Agent Terminal handles all the deployed conversations for an account.
The first launch to agent terminal has an admin account enabled which is defaulted to the same credentials as your AmplifyReach Catalyst Platform account when you first deployed a conversation.
Use your AmplifyReach Catalyst Platform account email address, without the domain name.
If your AmplifyReach Catalyst Platform, account id is firstname.lastname@example.org
Then use “abc” as your username for Agent terminal.
The password is defaulted to your AmplifyReach Catalyst Platform account password, when you first deployed an conversation. The passwords of AmplifyReach Catalyst Platform and agent terminal are separately managed. So, updating your password of AmplifyReach Catalyst Platform won’t affect your agent terminal password and vice versa.
Copyright 2018 © AmplifyReach Solutions Private Limited. All right Reserved. Contact Us
Disclaimer: All product names, logos, and brands are property of their respective owners. All company, product and service names used in this website are for identification purposes only. Use of these names, logos, and brands does not imply endorsement.